5 Simple Statements About Moon Palace Cancun reviews 2025 Explained
5 Simple Statements About Moon Palace Cancun reviews 2025 Explained
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Reply Hi, Clint in terms of planning to pick a room close to the hotel water park and lobby it is best to Make contact with the resort right and ensure this with them ASAP as it can be superior time right now and they will be allocating rooms quickly.
I requested to fulfill While using the pre-arranging workforce because the consistently dismissed my requests they usually didn’t consider any responsibility in their wrong doings. They didn’t meet up with with me until the working day I left and naturally They only dismissed my e-mail right after if they said they might let me determine what the resolution was. What type of men and women just ignore a shopper who’s upset which is asking to be compensated for every one of the things which weren’t finished thoroughly. I'd to listen to it from my on web site coordinator who wasn’t even involved in all this. How disrespectful on your company to only Feel you are able to dismiss us and we might go away. How disrespectful to mention you fulfilled your deal when it wasn’t and you believe it is possible to just get away with it. I've asked for the GM’s contact various occasions and nevertheless am disregarded. I'll carry on to write these reviews until somebody out of your resort requires accountability for earning what ought to have been an easy and fun day a disaster. Ladies should you are searching for an uncomplicated and pleasurable destination to approach your wedding….Search Somewhere else
The Spa. This isn’t bundled but we usually go to the spa on our excursions. That is a great way to rest and I really like seeing the several treatments available in numerous sites.
Reply Hey Eddie, I do imagine the waterpark is now back open up. Nevertheless, for absolute clarification on this issue, you must validate With all the hotel right.
Reply Hey Howard, thank you for achieving out. We don’t advocate dolphin swims due to the ethical implications. That’s also why you won’t find any dolphin excursions on our Internet site. As a company, we don’t guidance capturing these majestic animals for amusement reasons.
Supplied the dimensions from the vacation resort, the transportation expert services Here's extraordinary. Golfing carts pick up company continually throughout the day and night time, getting guests where ever they should go.
Reply Hello, can you enable clear anything up for me. Does the Moon Palace nevertheless supply place read more credits. I have stayed here previously and cherished it, stupidly booked once again without checking and now I cant see any point out of space credits. To be a eager golfer the cost of 303 usd for every spherical is very significant with no credit offset.
Thanks all over again in your two cents. If you desire to to return for the area once more make sure to contact us at customercare@playadelcarmen.com to be sure we enable you pick the ideal hotel for you future time. Always much better booking with an organization that's nearby and has there ears to the ground based on what’s taking place below.
Reply Hello, I are going to be viewing Moon Palace early subsequent year. I've issues strolling lengthy distances so to make my holiday break more pleasing I am contemplating using the services of a mobility scooter – do you know if this is something which Moon Palace can accommodate and arrange or should really I ebook my own? If that is so, can you advocate any companies. TIA
Hello Molly, I would advise to individuals with kids. Also, just FYI… they have completed not too long ago scrapped resort credit score. If you desire to to talk to at least one of our vacation liasons who not long ago stayed in this article let me know I'll set you in touch.
You will discover only a few resorts in the area which have properly provided this range of products and services and managed great high-quality during.
Moon Palace Cancun appears to generally be an incredible family and teen welcoming all-inclusive resort. A couple of negatives I’ve browse:
As the review above suggests to enjoy Beach front we must always check out other palace properties, do you have free shuttle company for Playacar palace or Seaside palace? how progress we have to ebook SPA companies?
Each individual resort options effectively-Geared up Health centres with a range of equipment and courses. You can sign up for aqua aerobics, aqua spinning, water yoga, and also lane swimming, making sure there are plenty of techniques to remain Energetic all through your continue to be.